Privacy Policy

Emirates Procure

Privacy Policy

 

Effective Date: March 2026

This Privacy Policy explains how Emirates Procure (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our B2B construction directory platform at emirates-procure.com.

1. Information We Collect

1.1 Information You Provide Directly

When you register a company account or submit an RFQ, we collect:

  • Full name and contact name
  • Business email address and phone number
  • Company name, address, and P.O. Box
  • Trade licence number, CR number, and expiry date
  • Trade licence document (uploaded PDF or image)
  • Company description, sector, and emirate
  • Project images uploaded to your company profile
  • RFQ details including project descriptions, budgets, and deadlines

 

1.2 Information Collected Automatically

When you browse our platform, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the platform
  • Device information and operating system
  • Referring URLs and search terms
  • Company profile view counts

 

1.3 Information from Third Parties

We do not currently purchase or receive personal data from third-party data brokers. If this changes, we will update this policy accordingly.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your company account and profile on the directory
  • To verify your company and award verification badges
  • To facilitate RFQ submissions between buyers and listed companies
  • To send transactional emails such as account approval, RFQ notifications, and replies
  • To display your company information to visitors browsing the directory
  • To improve the performance, security, and functionality of our platform
  • To comply with applicable laws and regulations in the UAE
  • To detect and prevent fraudulent or abusive activity

 

3. Legal Basis for Processing (UAE & DIFC)

Where applicable under UAE data protection frameworks including the DIFC Data Protection Law 2020, we process personal data on the following legal bases:

Contractual necessity: Processing required to provide you with the services described in our Terms and Conditions.

Legitimate interests: Operating and improving our platform, preventing fraud, and maintaining directory accuracy.

Consent: Where you have provided explicit consent, such as subscribing to marketing communications.

Legal obligation: Where processing is required to comply with applicable laws.

 

4. How We Share Your Information

4.1 Public Directory Listings

By registering a company on our platform, you acknowledge that your company name, description, contact details (phone, email, website), sector, emirate, verification badge, and project images will be publicly visible to all visitors of the directory.

 

4.2 RFQ Recipients

When a visitor submits an RFQ to your company, their name, email address, phone number, company name, and project details will be shared with your company account inbox.

 

4.3 Service Providers

We may share data with trusted third-party service providers who assist us in operating the platform, including:

  • Web hosting and server providers
  • Email delivery services (for transactional emails)
  • Analytics providers (anonymised or aggregated data only)

All service providers are contractually bound to protect your data and use it only for the purposes we specify.

 

4.4 Legal Requirements

We may disclose your information if required by UAE law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of our platform, users, or the public.

 

5. Data Retention

We retain your personal data for as long as your company account remains active on the platform, or as necessary to fulfil the purposes outlined in this policy. Specifically:

  • Company profile data is retained for the duration of the active listing.
  • RFQ data is retained for 24 months from the date of submission.
  • Trade licence documents are retained for the duration of the verification period plus 12 months.
  • Log data and analytics are retained for up to 12 months.

Upon account deletion or closure, we will remove or anonymise your personal data within 30 days, unless retention is required for legal or regulatory purposes.

 

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

  • Encrypted data transmission using HTTPS/TLS
  • Access controls limiting data access to authorised personnel only
  • Regular security reviews and updates
  • Secure storage of uploaded documents with restricted access

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

 

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to restriction: Request that we limit processing of your data in certain circumstances.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@emirates-procure.com. We will respond within 30 days.

 

8. Cookies

Our platform uses cookies and similar tracking technologies. Please refer to our separate Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

 

9. Children’s Privacy

Our platform is intended for business use only and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered company users of material changes by email. The updated policy will be effective from the date posted on our website.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Email: info@emirates-procure.com

Website: https://emirates-procure.com

Platform: Emirates Procure — UAE B2B Construction Directory